Counterfeit Information
TaylorMade is committed to the fight against counterfeit products. TaylorMade’s global enforcement efforts are extensive and include a variety of areas such as working directly and collectively with local, federal and international agencies and actively participating in coalitions to rid the marketplace of fakes and help keep it clean for the golf consumer who is looking for the high quality merchandise that TaylorMade offers.
Among other anti-counterfeiting efforts, TaylorMade is part of the Golf Anti-Counterfeiting Working Group, working with other golf companies to combat fake products and educate the consumer. To learn more about the Golf Anti-Counterfeiting Working Group and the most recent collective raid actions, activities and media coverage on this subject, visit http://www.keepgolfreal.com.
Despite TaylorMade and the rest of the golf industry’s efforts, sales of counterfeit and knock-off golf products to unsuspecting consumers continues to occur. This page contains information that may assist you in avoiding becoming another victim of a counterfeit seller.
Q: Why should I be concerned about counterfeit clubs?
A: Counterfeit products do not meet the premium quality standards or have the same level of performance as authentic TaylorMade products. The use of a counterfeit product can also lead to harmful results, such as injury to the user.
Q: How can I be sure that I purchase authentic TaylorMade products?
A: Buy only from authorized dealers. If you have any concerns about the dealers you are purchasing your product from please reach out directly to us here Contact us to let us assist you in verifying them.
Q: I found a site online that is offering a really good discount on TaylorMade clubs. How can I tell if they are authentic?
A: First, please check with us if they are authorized stockist here Contact us
Second, many consumers report websites to TaylorMade after they made the unfortunate mistake of falling into the counterfeit trap of a deal that was “too good to be true”. If the offer is a “steal” of a price, it is most likely just that. Counterfeit sellers are marketing to consumers with the unauthorized use of TaylorMade trademarks on an inferior product, taking advantage of those who are looking for authentic TaylorMade product. If the price is low and the source is not an authorized dealer, BUYER BEWARE.
Q: I think I purchased a counterfeit club. May I return it to TaylorMade and get a real one?
A: In no event should you send your club to TaylorMade. You may report suspect sellers to TaylorMade at https://www.taylormadegolf.com/shared-customer-service/customerService-counterfeit-submission.html?lang=en_US. TaylorMade cannot repair or reimburse you for counterfeit product, but may use information you provide to enforce against counterfeiters globally. Ultimately, your dispute is between you and the seller of the fake product. This reporting tool should not be used to request a serial number check for a product purchased from an unauthorized dealer.
Q: Who May I contact at TaylorMade for more information?
A: If you did not find the answer you were looking for, please use the Contact us portal with your question. Remember, in no event should you send your club to TaylorMade. If you do send us your club, TaylorMade accepts no responsibility, and we cannot guarantee that we will be able to send it back to you.